Financial Information

Our Lady of the Lake Children’s Hospital, as a member of the Franciscan Missionaries of Our Lady Health System, and in the tradition of the Catholic Church and its mission, is committed to meeting the health needs of the people of God with compassion, understanding, respect and dignity. In furtherance of this mission the Medical Center acknowledges the responsibility to provide healthcare related services to the community, especially to those most in needed.

Financial Assistance Policy

Our Lady of the Lake Regional Medical Center is committed to providing financial assistance/care to persons who have healthcare needs and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay, for medically necessary care based on their individual financial situation. Click here to read our Financial Assistance Policy.

Insurance Information

Our Lady of the Lake accepts most major health insurance plans including the following listed below.

Before scheduling your hospital visit, check with your health insurance provider to see if you are covered and learn the specifics of your coverage. Insurance plans are agreements made between you and your insurer, and Our Lady of the Lake cannot ensure that an insurance provider will pay for your care. It is your responsibility to understand what types of coverage your health insurance provides and to be sure that you meet all requirements stipulated by your specific plan.

Many PPO, HMO, employer benefit programs, and insurance plans require pre-certification for payment of full benefits. If your plan requires pre-certification, please notify your physician. Also, if your plan requires a referral form, please bring it at the time of admission.

Patients without insurance coverage will be expected to make a deposit on admission. Financial Counselors will assist you in making arrangements.

Talk to your employer or call us at (225) 765-8511 to make sure Our Lady of the Lake is part of your health plan.

The following is a list of health plans* accepted by Our Lady of the Lake. Talk to your employer or call us at (225) 765-8511 to make sure the Lake is part of your health plan.

Aetna Better Health

Aetna Medicare

Aetna U.S. Healthcare

AmeriHealth Caritas

Beacon (formerly Value Options)

BestCare / Beechstreet

Blue Advantage (Medicare)

Blue Choice 65

Blue Choice 65 Select

Blue Cross Blue Shield of Louisiana

Choice Care

CIGNA Behavioral Health

CIGNA HealthCare of Louisiana, Inc.

Coventry Health Care of Louisiana, Inc.

Coventry Medicare

First Health

Gilsbar 360

Healthy Blue (formerly Amerigroup)

Humana Gold (Medicare)

Humana Health Plan of Louisiana

Humana Tricare


Louisiana Healthcare Connections

LSU First Choice


Mental Health Network


New Directions Behavioral Health

Peoples Health Network

PPO Plus

Private Healthcare Systems

Three Rivers Provider Network


United Behavioral Health

United Community Plan

United Healthcare of Louisiana

USA Managed Care Senior Care

Vantage Health Plan

Vantage Medicare

Wellcare of Louisiana, Inc.

Our Lady of the Lake is contracted with the insurance companies, networks and health plans listed above. Please note that hospital-based physicians such as: radiologists, pathologists, anesthesiologists, emergency room physicians, hospitalists, and neonatologists providing healthcare services at the hospital may not always have a contract with all the companies listed above.

These physicians will submit charges for professional services provided to you and are in addition to the patient's hospital bill. In order to obtain information regarding network participation of any hospital based physician, patients may refer to the online provider directory of their insurance company for the most up-to-date information, call the hospital admitting department, or call the physician's customer service number. Patients may request specific information from their health insurance issuer as to what benefits are payable under their healthcare policy for hospital based physicians.

In order to assist you, the following list provides the customer service telephone numbers and billing addresses for all hospital-based physicians who practice at Our Lady of the Lake.

Anesthesiology Group Associates, Inc
7777 Hennessy Boulevard, Suite 301
Baton Rouge, LA 70808
(225) 765-8977

Pathology Group of Louisiana
5339 O'Donovan Drive
Baton Rouge, LA 70808
(225) 766-4999

Radiology Associates
8230 Summa Avenue, Suite C
Baton Rouge, LA 70809-3421
(225) 765-8819

Hospital Medicine Service
5000 Hennessy Boulevard
Baton Rouge, LA 70808
(225) 765-4050

LSU Health Baton Rouge
Department of Internal Medicine
5246 Brittany Drive
Baton Rouge, LA 70808
(225) 757-4070

Pediatric Hospitalists of Louisiana
7777 Hennessy Boulevard, Suite 103
Baton Rouge, LA 70808
(225) 767-6700

Pediatric Intensivists of Louisiana
7777 Hennessy Boulevard, Suite 103
Baton Rouge, LA 70808
(225) 767-6700

Critical Care Medicine Services
7777 Hennessy Boulevard, Suite 701
Baton Rouge, LA 70808
(225) 765-5864

OLOLRMC Pediatric Residency Program
7777 Hennessy Boulevard, Suite 6004
Baton Rouge, LA 70808
(225) 765-3368

Baton Rouge Neonatal Associates
500 Rue de la Vie, Suite 405
Baton Rouge, LA 70817
(225) 928-2555

Emergency Room Physicians
Innovative Healthcare Systems, INC.
416 West 15th, Bldg 300
North Edmond, OK 73013
(800) 684-0857