Mission & Vision

Inspired by the vision of St. Francis of Assisi and in the tradition of the Roman Catholic Church, we extend the healing ministry of Jesus Christ to God's people, especially those most in need.

We call forth all who serve in this healthcare ministry, to share their gifts and talents to create a Spirit of Healing - with reverence and love for all of life, with joyfulness of spirit, and with humility and justice for all those entrusted to our care.

We are, with God's help, a healing and spiritual presence for each other and for the communities we are privileged to serve.

Our Core Values

Service

The privilege of reaching out to meet the needs of others.

Reverence and Love for All Life

Acknowledging that all of life is a gift from God

Joyfulness of Spirit

An awareness of being blessed by God in all things.

Humility

Being authentic in serving as an instrument of God.

Justice

Striving for equity and fairness in relationships with special concern for those most in need.

Our Standards of Service

Respect

We treat our customers and co-workers with respect, courtesy and concern.

Appearance

We demonstrate pride and professionalism in our personal appearance and the appearance of our facility.

Expectations

We actively work to understand our customer's needs and deliver the service that each expects. Our customer's time is valuable, and we respect that.

Confidentiality

We respect the privacy and confidentiality needs of each customer.

Serve As Ambassadors

We demonstrate pride in being associated with Our Lady of the Lake Children's Hospital and serve as ambassadors in the community.